Terms of Service

Acceptance of Terms

By accessing and using SUBNET's website and services, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Description of Service

SUBNET provides cybersecurity and device management solutions for critical infrastructure, including:

• Substation device management software
• Remote firmware update capabilities
• Configuration drift detection
• Just-in-time access control
• Asset discovery and inventory management
• Compliance reporting and audit tools

Use of Service

You may use our services only for lawful purposes and in accordance with these terms. You agree not to:

• Use the service for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the service or servers
• Reverse engineer or attempt to extract source code
• Share access credentials with unauthorized parties

Intellectual Property

All content, software, and materials provided by SUBNET are protected by intellectual property laws. You are granted a limited, non-exclusive license to use our services as intended. All rights not expressly granted are reserved.

Data and Security

SUBNET implements industry-standard security measures to protect your data. However, you acknowledge that:

• No internet transmission is completely secure
• You are responsible for maintaining the confidentiality of your access credentials
• You must report any suspected security breaches immediately
• You are responsible for backing up your own data

Limitation of Liability

To the maximum extent permitted by law, SUBNET shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption.

Indemnification

You agree to indemnify and hold SUBNET harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Service Availability

While we strive for high availability, we do not guarantee uninterrupted service. We may temporarily suspend service for maintenance, updates, or due to circumstances beyond our control.

Termination

We may terminate or suspend your access to our services at any time, with or without notice, for violation of these terms or other reasonable grounds. Upon termination, your right to use the service ceases immediately.

Governing Law

These terms are governed by the laws of Alberta, Canada, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Alberta, Canada.

Contact Information

For questions about these terms:

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes through email or a prominent website notice. Continued use of our services after changes constitutes acceptance of the new terms.